A complete operating system for critical HVAC assets
HVAC CARE &
Reliability System
Five connected steps that turn condition, response readiness, critical spares, performance trends and lifecycle decisions into planned reliability.
All five steps, on top of your PM agreement.
Why most maintenance disappoints
Most service contracts only prove that work got done. That is the wrong job.
Every building pays for reliability sooner or later. You can pay on a schedule you pick. Or you can pay at 2 a.m., at emergency rates, with a rental unit on a truck and tenants on the phone.
The CARE system ties every step together, from equipment condition to spare parts to replace-or-repair timing. Each visit makes the next choice smarter.
“We kept walking into mechanical rooms and seeing the same thing: a binder full of finished PM checklists sitting ten feet from a broken machine. The chiller was still down. The part was nine weeks away. And the first person there had flipped the breaker three times, erasing every alarm that could tell us why. Nobody broke the rules of a status quo preventative maintenance plan. The status quo PM plans were the problem.”
The system
Five steps, five owner questions
Each step answers a question you already have, and hands the next step something it can use.
| Step | The offer | It answers | What you receive |
|---|---|---|---|
| 1 | Health Assessment (Risk Audit)free for qualified sites | What shape is the equipment really in? | Condition, alarms, what to fix first, and the right PM plan. |
| 2A | Outage Playbookevent response | What should our people do, and not do, when the equipment alarms? | A practiced recovery plan. A restart checklist. A who-to-call map. |
| 2B | Owner Trainingoperator enablement | Does our team know what the factory expects? | Trained staff, verified against the restart guide. |
| 3 | Critical Sparesonsite parts | Which part would keep us down for weeks? | The right spares on your shelf, so factory waits cannot hold you hostage. |
| 4 | CARE PM Programthree tiers | Is performance stable or slipping? | Yearly and quarterly checkups, with trend reports. |
| 5 | Lifecycle Planningannual operating plan | Where does the next dollar belong? | A clear plan your CFO can budget and approve. |
Swipe the table sideways to see every column.
The economics
What the system is worth, item by item
Nobody pays for the same document twice. Every deliverable below is priced on its own, and every one is included when you carry Max CARE PM.
| Offer | Description | Value | Training bundle | Max CARE PM |
|---|---|---|---|---|
| Health Assessment (Risk Audit) | Free for sites that qualify | $2,500 | Included | Included |
| Training + Outage Playbook | Max CARE or on its own | $5,030 | Included | Included |
| Critical Spares Report | Tiers: Minimum Critical, High Impact, Max Uptime | $2,800 | Included | Included |
| CARE PM Program | Tiers: Essential, Proactive, Max CARE | — | Tiered | Tiered |
| Lifecycle Planning | A yearly planning session | $4,500 | Optional | Included |
| Remote Technical Support | Yearly subscription | $10,800 | Included | Included |
| Owner Training | Tailored Training + 12 Month Review | $6,995 | Included | Included |
| Tailored Inspection Templates | Operator, yearly, and quarterly inspections | $2,850 | Included | Included |
| The whole system, added up | Added to your PM agreement | $35,475 | $9,995 | $0 |
Bundle prices include your first twelve months of Remote Technical Support. After that, it renews at $10,800 a year. The Training bundle includes every item above except Lifecycle Planning; that one comes with Max CARE PM.
Proof
Real results
All three stories come from our own job records, checked before print.
A San Francisco hotel chiller was getting a third of the water flow it was built for. Another contractor had choked it down by hand months earlier. Every PM sheet since was marked complete. One adjustment by our technician fixed it the same day.
At a job site, a fan part failed during startup. We had the part on our shelf and put it in the same day. No waiting on a supplier. The startup never stalled.
A campus heating plant started tripping at peak season. We saved the alarm history instead of erasing it. Then we checked every module. The owner got a replace-or-repair decision built on proof, on their timeline.
A maintenance vendor proves work happened. We prove risk is going down.
Our restart guidance is a set of rules, not a repair. It protects information and prevents damage you can avoid. It never replaces a trained technician or the factory manual. We put those limits in writing. A program that promises too much is just a slower emergency.
Everything starts with the free Health Assessment
A senior technician checks one piece of equipment. Then we explain what we found, in person. If we cannot show you at least two risks you can act on, you owe us nothing.
Book your free Health Assessment
Three assessment slots open each month, first come first served. A senior technician performs every one. Takes about two minutes to request.
Fields marked * are required.